Your order is 100% Happiness Guaranteed!

All orders valued at $300+ will be delivered with a direct signature required.

We accept returns and will gladly refund your money. Unfortunately we cannot refund shipping costs and your are responsible for the cost of the return shipping.  Items must be in their original state.  

Please contact me within 5 days of receipt.  You must ship items back to me within 14 days of delivery.  The items must be insured for the value of their purchase price.  You can also request a cancellation within 24 hours of purchase.  

Custom or personalized items cannot be returned or refunded unless it is the result of a manufacturing defect.

If your order is damaged during shipment, please contact me within 24 hours of receipt so that we can discuss how best to meet your needs.

International Packages - Proof of delivery, customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Sugarboy's is not responsible for delays due to customs.
If you are buying internationally, we strongly recommend using FedEx, registered mail (the cheapest option), priority mail or priority registered mail so that we can track your package once it leaves the United States.  We realize these options are more expensive and we only charge actual shipping, but it's the only way we can help you find your package if it gets lost.